This class covers techniques for gathering information about project requirements, assumptions and constraints and communicating that information to project stakeholders. These skills are essential for business analysts, systems analysts, developers, liaisons, project managers and project team members. The techniques covered include interviewing, requirements workshops (including JAD or Joint Application Design), document analysis, observation and questionnaires. By bridging the communications gap, the production of quality projects delivered on time, within budget and without surprises, become a reality. For participants involved with PMI and the PMP® certification program, 14 PDUs are awarded. Total Systems Education?s Global R.E.P. number is 1270. For business analysts, this class awards 14 CDUs recognized by International Institute of Business Analysis (IIBA). The Endorsed Education Provider number for Total Systems Education is E112.