This workshop enables participants to learn and practice the tools and techniques needed in the project manager/leader roles. The best practices for negotiation, communication, risk management, change management and coordination between the project and management, clients/users, team members and support groups are covered in great detail. Participants learn to identify and execute appropriate planning, organizing and controlling steps for projects, while ensuring quality the first time. This course is appropriate for anyone managing a portion or entire project in an organization (hierarchy, matrix or global task force) with shared or part-time resources, all with shifting priorities. Upon successful completion, participants involved with PMI and the PMP® certification program are awarded 24 PDUs. Total System Education?s Global R.E.P. number is 1270.